The DACIA Sandero Stepway, introduced as a more rugged, crossovers-style version of the popular Sandero, has gained significant attention since its 2020 redesign. Offering a blend of practicality, affordability, and a higher driving position, the Sandero Stepway has become a top choice for those looking for an economical crossover. However, while it holds a strong reputation for value, like any car, the Sandero Stepway 2020-present is not without its issues. In this detailed article, we’ll explore the common problems owners have reported, tips for buying a used model, ownership costs, and some better alternatives to consider if you're looking for something else in the budget crossover segment.
Common Problems of the DACIA Sandero Stepway 2020-Present
1. Infotainment and Connectivity Issues
The 2020 redesign of the Sandero Stepway brought a modern touchscreen infotainment system, including Apple CarPlay and Android Auto integration, but this has also introduced some issues.
Common Faults:
- Touchscreen glitches: Some owners have reported that the infotainment screen can freeze or lag, especially when using navigation apps or connecting smartphones. This may be due to software glitches or connectivity problems.
- Bluetooth connectivity problems: Bluetooth pairing issues have been noted, particularly when attempting to connect certain phones, leading to dropped calls or interrupted music playback.
- Touchscreen responsiveness: A few drivers have complained about the touchscreen’s slow response, sometimes requiring multiple taps to register commands.
What to Look For:
- Test the infotainment system: During your test drive, ensure the touchscreen functions smoothly and responds quickly to touch inputs. Test Bluetooth connectivity with your phone to check for any pairing issues. Verify that Apple CarPlay and Android Auto work as expected and that the screen doesn't freeze during navigation.
- Software updates: Ask the seller if the car has received the latest software updates, as some issues can be resolved with a simple update.
2. Engine Performance & Turbocharger Concerns
The Sandero Stepway 2020-present offers several engine options, including the turbocharged TCe units. While these engines are generally efficient, a few owners have reported issues related to engine performance and the turbocharger.
Common Problems:
- Turbo lag: Some owners have experienced noticeable turbo lag, where acceleration feels sluggish, especially at lower revs. This can make the car feel less responsive, particularly during overtaking or quick acceleration.
- Turbocharger failure: While not widespread, there have been reports of turbochargers failing prematurely, which can be costly to repair. This is typically caused by issues such as poor oil quality, oil leaks, or lack of regular maintenance.
- Increased oil consumption: A few models, particularly with the turbocharged engines, have been noted to consume more oil than expected. This can be a sign of engine wear, oil leaks, or faulty components like piston rings or valve seals.
What to Look For:
- Acceleration and responsiveness: During the test drive, pay close attention to how the car accelerates. If there’s a noticeable delay or hesitation when pressing the accelerator, this could be an indication of turbo lag or other engine issues.
- Oil levels: Keep an eye on the oil levels during ownership. Excessive oil consumption should be addressed early, as it can lead to further engine damage if left unchecked.
- Turbocharger inspection: If the car feels sluggish or unresponsive, particularly when the engine is cold, it may be worth having the turbocharger inspected by a professional mechanic.
3. Transmission and Gearbox Issues
The Sandero Stepway is equipped with either a 5-speed manual transmission or a 6-speed dual-clutch automatic transmission (DCT), with the latter being the most common in newer models. While both gearboxes are generally reliable, the dual-clutch version has shown some signs of trouble.
Common Issues:
- DCT lag and jerking: Some drivers have reported that the dual-clutch transmission can be jerky, particularly when changing gears at low speeds. This is often described as a "lurching" feeling when starting from a standstill or shifting between gears.
- Clutch wear: Owners of manual transmission models have reported faster-than-expected clutch wear, which can affect the smoothness of gear changes. In some cases, the clutch may start slipping, requiring replacement before the car reaches higher mileage.
What to Look For:
- Test the gearbox: If you're looking at a dual-clutch model, pay attention to how smoothly the car shifts, especially at low speeds. The transmission should transition between gears without jerking or hesitation. In a manual model, check for smooth, precise gear changes with no signs of slipping.
- Check for warning lights: If the gearbox warning light comes on or there are issues with shifting, this could be a sign of underlying problems with the transmission or clutch system.
4. Suspension & Ride Quality
While the Sandero Stepway is marketed as a more rugged crossover, its suspension system isn’t without its issues. The higher ground clearance and larger tires may look good on paper, but they have resulted in complaints about ride comfort and suspension durability.
Common Problems:
- Front suspension noise: A few owners have reported knocking or clunking noises from the front suspension, especially when driving over rough roads or potholes. This could be a result of worn-out suspension components like shock absorbers, strut mounts, or bushings.
- Bouncy ride: The ride quality in the Sandero Stepway can be a bit firm, and the higher clearance may lead to a slightly bouncy or unsettled ride, particularly at higher speeds or on uneven surfaces.
What to Look For:
- Test the suspension: During a test drive, pay attention to how the car feels when going over bumps or uneven surfaces. Any unusual noises or an overly bouncy ride should be investigated.
- Handling and stability: Check the stability of the vehicle during tight turns and high-speed driving. If the car feels wobbly or unstable, it could be an indication of worn suspension components.
5. Electrical & Wiring Issues
While the DACIA Sandero Stepway is known for its simplicity, some owners have reported minor electrical problems, particularly with the newer tech features.
Common Problems:
- Faulty sensors: Some owners have had problems with sensors, such as parking sensors or tire pressure monitoring systems (TPMS), either giving incorrect readings or failing entirely.
- Electrical gremlins: A few drivers have noticed that certain electrical features, such as the cruise control or wipers, don’t always work as expected. This could be due to loose connections, sensor issues, or software glitches.
What to Look For:
- Check all sensors: Make sure all sensors and warning systems, such as parking sensors and the TPMS, are functioning properly during the test drive. If any of the lights appear on the dashboard, it could indicate an electrical issue.
- Test electronic features: Verify that features like the cruise control, wipers, and air conditioning work properly. If any of them malfunction during the test drive, it could point to underlying electrical issues.
6. Air Conditioning and Climate Control Issues
Some owners have reported problems with the air conditioning and climate control systems, which can be particularly frustrating in warmer climates.
Common Problems:
- Weak airflow: If the air conditioning system isn’t blowing cool air as expected, it could be a sign of a clogged condenser or refrigerant leak.
- Temperature inconsistencies: In some cases, the air conditioning system may blow cold air intermittently or fail to regulate temperature properly, often due to issues with the climate control system.
What to Look For:
- Test the air conditioning: During the test drive, run the air conditioning on both high and low settings to see if it maintains consistent airflow and temperature. Weak or warm air can be a sign of a refrigerant leak or compressor failure.
- Listen for strange noises: If you hear any unusual sounds from the air conditioning system, such as grinding or whistling, this could indicate a problem with the blower motor or other components.
What to Look for When Buying a DACIA Sandero Stepway 2020-Present
When buying a used DACIA Sandero Stepway, it’s important to ensure that the vehicle is in good condition and free from any major issues. Here are some essential things to check:
- Service History: Always ask for the full service history of the vehicle. Ensure that it has undergone routine maintenance, including oil changes, brake replacements, and any necessary recalls or software updates.
- Check for Software Updates: The infotainment system and other electronic components may require software updates. If the system shows signs of glitches or connectivity problems, ensure it has the latest software.
- Mileage and Condition: Lower-mileage cars are likely to have fewer issues, but don’t discount higher-mileage examples if they’ve been well-maintained. Check for signs of wear and tear, particularly on the suspension and exterior.
- Warranty: Many used Sandero Stepways are still under warranty, so check the remaining coverage and be aware of any extended warranty options that may be available.
How Expensive is It to Own a DACIA Sandero Stepway 2020-Present?
The DACIA Sandero Stepway offers a relatively low cost of ownership, thanks to its affordable purchase price, fuel efficiency, and reasonable maintenance costs.
- Fuel Efficiency: Depending on the engine, the Sandero Stepway can achieve between 40-50 mpg, making it a fuel-efficient option for a crossover.
- Maintenance Costs: Routine maintenance is generally affordable, with oil changes, brake pads, and tire replacements costing less than in premium vehicles. However, larger repairs, particularly for the turbocharged engines or dual-clutch transmission, can be more expensive.
- Insurance: The Sandero Stepway falls into a relatively low insurance group, keeping premiums affordable, especially for younger drivers or those with limited driving experience.
Better Alternatives to the DACIA Sandero Stepway 2020-Present
While the DACIA Sandero Stepway is a great value proposition, other vehicles in the same segment might offer more features or better performance. Here are some alternatives to consider:
- Renault Captur (2020-Present): A more premium option with a higher level of technology and a slightly more refined driving experience.
- Toyota Yaris Cross (2020-Present): Offers Toyota's renowned reliability and hybrid efficiency, along with a higher level of comfort.
- Hyundai Kona (2020-Present): A compact crossover with great handling, a higher-quality interior, and a range of efficient engine options.
- Ford Puma (2020-Present): A sportier and more engaging crossover with a solid driving experience and excellent build quality.
- Skoda Kamiq (2020-Present): A stylish, practical, and well-equipped alternative to the Sandero Stepway, with a reputation for reliability.
Conclusion
The DACIA Sandero Stepway 2020-present offers excellent value, combining affordability with a practical, rugged design. However, buyers should be aware of some common problems, such as infotainment glitches, turbocharger issues, suspension concerns, and electrical faults. If maintained properly, it can still be a reliable vehicle. However, if you’re after a slightly more refined or feature-packed alternative, options like the Renault Captur or Toyota Yaris Cross might be worth considering. Always conduct a thorough inspection and consider the vehicle’s history to avoid common pitfalls.