The Mazda CX-50, introduced in 2021, represents a bold step forward for the brand in the compact SUV segment. Known for its sharp handling, premium interior, and all-terrain capability, the CX-50 has quickly gained popularity among drivers who value style, performance, and practicality. However, like any new vehicle, the CX-50 does come with its share of potential issues that buyers and owners should be aware of. In this article, we'll dive into the most common problems of the Mazda CX-50 (2021-Present), discuss what to look for when buying one, explore its ownership costs, and offer some better alternatives if you're considering other models in the same segment.
Common Problems of the Mazda CX-50 (2021-Present)
1. Infotainment System Glitches
One of the most reported issues with the Mazda CX-50 has been related to its infotainment system. Despite the car’s otherwise high-tech features, the infotainment system can sometimes experience slow responses, freezing, or unresponsiveness. This is primarily linked to the central display unit or the system's software, which can occasionally lag or fail to register inputs.
Common Symptoms:
- Touchscreen lag: Delays in response time when touching or interacting with the screen, leading to frustration.
- Freezing or system shutdown: Some owners have reported that the infotainment system unexpectedly freezes, causing the screen to become unresponsive, and in some cases, the system needs to be rebooted.
What to Look For:
- Test the infotainment system: While inspecting the CX-50, thoroughly test the infotainment system. Ensure the touchscreen responds promptly, check for any delays in navigation, and verify that all functions, such as Bluetooth connectivity, media controls, and Apple CarPlay/Android Auto, are working properly.
- Software updates: Confirm that the system has been updated with the latest software patches. If not, you may want to ask the seller if they can install updates, as these can sometimes fix the issue.
2. Electrical and Battery Issues
While Mazda's reputation for reliability is generally strong, a few owners of the CX-50 have reported electrical issues, including problems with the car's battery. The most common complaint involves sudden power drains or the battery not holding a charge as expected. This issue has been observed particularly with models that have been equipped with more advanced tech features or those exposed to extreme weather conditions.
Common Symptoms:
- Power loss: Unexpectedly losing power, especially when starting the vehicle, which could indicate a weakening battery or an issue with the alternator.
- Battery warning light: The battery warning light might illuminate on the dashboard, suggesting either an issue with the charging system or a faulty battery.
What to Look For:
- Battery performance: During a test drive, ensure that the car starts up smoothly without hesitation. If the vehicle experiences difficulty starting, it may indicate an issue with the battery or charging system.
- Check the battery's age: If you’re purchasing a used CX-50, ask for the battery’s history or have it checked by a mechanic to ensure it's in good condition.
- Inspect electrical components: Test the vehicle’s electrical components such as lights, wipers, and air conditioning to ensure they function properly.
3. Transmission and Drivetrain Concerns
While the Mazda CX-50 is praised for its driving dynamics, a small number of owners have reported issues with the transmission, particularly in models with the turbocharged engine. Complaints include harsh shifting, slipping, or hesitation when accelerating, especially under heavy load or when the car is under stress.
Common Symptoms:
- Delayed shifting: The transmission may struggle to shift smoothly between gears, especially during aggressive acceleration or rapid deceleration.
- Slipping or erratic performance: Owners may notice an occasional slipping sensation, where the engine revs but the vehicle fails to accelerate as expected.
- Shuddering or jolting: Some drivers have reported a shudder or jolt when the car shifts gears, particularly in higher gears.
What to Look For:
- Test drive: During a test drive, accelerate and decelerate in different driving conditions (city and highway). Pay attention to any jerky movements or hesitations when shifting gears.
- Transmission fluid check: If you're buying a used model, ask if the transmission fluid has been changed recently, and ensure that the fluid is at the proper levels and is not burnt or contaminated.
- Listen for noises: Listen for any unusual noises coming from the drivetrain, which may indicate internal wear.
4. Suspension and Handling Problems
The Mazda CX-50 is engineered to provide a sporty and responsive driving experience, but some owners have reported suspension issues. These typically involve components such as shock absorbers, struts, or sway bars, which may wear out over time. As the CX-50 is designed for light off-roading, these components are subject to added stress, especially on rough terrain.
Common Symptoms:
- Unusual noises: Owners have reported knocking, clunking, or squeaking sounds coming from the suspension, especially when driving over bumps or potholes.
- Reduced ride comfort: Worn-out suspension components can lead to a rougher ride, which diminishes the overall driving comfort, especially on uneven surfaces.
What to Look For:
- Listen for noises: During the test drive, listen for any strange noises from the suspension, particularly when going over rough or uneven terrain.
- Handling test: Test the vehicle's handling, especially in tight corners or when driving over rough roads. If the car feels loose or unstable, it could be a sign of suspension wear.
- Inspect suspension components: If possible, have a mechanic check for signs of wear or damage in the suspension system, particularly the shocks, struts, and bushings.
5. Brake Issues
While not widespread, some owners have reported issues with the braking system, especially with the brakes becoming less responsive or making strange noises. These issues may be related to premature wear on the brake pads or rotors, often exacerbated by driving in urban environments or frequent stop-and-go traffic.
Common Symptoms:
- Squealing or grinding noises: A high-pitched squeal when applying the brakes or a grinding sound can indicate that the brake pads are worn down or that debris has gotten caught in the braking system.
- Reduced braking performance: If you notice that the car takes longer to stop than expected or the brake pedal feels soft, this could be a sign of worn brake pads or a problem with the brake fluid.
What to Look For:
- Test the brakes: During the test drive, make sure the brakes feel firm and responsive. Listen for any unusual sounds, and check that the car stops quickly and smoothly without any pulling to one side.
- Brake pad condition: Ask the seller about the condition of the brake pads and rotors. If you're purchasing a used CX-50, make sure the pads have been replaced within the recommended timeframe.
6. Fuel Economy Variability
While the Mazda CX-50 is designed to be fuel-efficient, some owners have reported that the real-world fuel economy doesn’t always meet manufacturer expectations. This can vary depending on the engine option, driving style, and maintenance.
Common Symptoms:
- Higher-than-expected fuel consumption: If the vehicle is consuming more fuel than anticipated, it could indicate a number of underlying issues such as poor driving habits, a clogged air filter, or problems with the fuel injectors.
What to Look For:
- Monitor fuel consumption: Track the car’s fuel economy over time and compare it with the official ratings to see if it aligns. If it's consistently lower, further investigation may be required.
- Check for maintenance records: Ensure the car has had regular maintenance, including air filter changes and spark plug replacements, which can affect fuel efficiency.
What to Look for When Buying a Mazda CX-50 (2021-Present)
When buying a used Mazda CX-50, it's important to be mindful of the car's service history, mileage, and overall condition. Here's what to check:
- Service History: Make sure the car has been regularly serviced, with a focus on critical components like the transmission, brakes, and suspension. Ask for documentation of any repairs or replacements, especially for issues related to the drivetrain or electrical system.
- Recalls and Software Updates: Check if the car has had any recalls or software updates. Some CX-50s may need updates for the infotainment system or other electronic systems.
- Warranty: The Mazda CX-50 comes with a 3-year/36,000-mile basic warranty and a 5-year/60,000-mile powertrain warranty, so a relatively new vehicle may still be under warranty. Be sure to verify the warranty status for any potential repairs.
How Expensive is It to Own a Mazda CX-50?
The Mazda CX-50 strikes a balance between luxury and affordability, offering a relatively low cost of ownership compared to some competitors in the premium compact SUV category. Here's a breakdown of costs:
- Fuel Economy: The CX-50 offers solid fuel economy, with an average of around 24-28 mpg, depending on the engine option. While this is competitive, turbocharged models may consume more fuel.
- Insurance: Insurance premiums for the CX-50 are typically moderate, though costs can vary based on the model year and the buyer’s profile (age, driving history, etc.).
- Maintenance and Repairs: Routine maintenance, such as oil changes and brake pad replacements, is relatively affordable. However, more extensive repairs, particularly involving the drivetrain or advanced tech systems, can be pricier.
Better Alternatives to the Mazda CX-50 (2021-Present)
If you’re considering alternatives to the Mazda CX-50, there are several great options in the compact SUV market:
- Toyota RAV4 (2021-Present): The RAV4 offers excellent reliability, a spacious interior, and a strong reputation for resale value. It also has hybrid and plug-in hybrid options for better fuel efficiency.
- Honda CR-V (2021-Present): Known for its spacious interior, refined ride, and low cost of ownership, the Honda CR-V remains a top choice for compact SUV buyers.
- Hyundai Tucson (2021-Present): The Tucson offers a stylish design, a spacious cabin, and a comprehensive suite of tech features, all at a competitive price point.
- Ford Escape (2021-Present): A well-rounded choice with engaging handling, a choice of hybrid and traditional engine options, and a user-friendly infotainment system.
- Subaru Forester (2021-Present): If you’re seeking off-road capability and all-wheel drive, the Subaru Forester offers solid performance with excellent safety ratings and a practical interior.
Conclusion
The Mazda CX-50 (2021-Present) is a stylish and capable compact SUV, with a focus on performance and premium features. However, as with any vehicle, it does come with a few common issues, including electrical glitches, transmission concerns, and suspension wear. These issues are generally not widespread but should be kept in mind when considering a used model.
If you're in the market for a compact SUV, alternatives like the Toyota RAV4, Honda CR-V, or Hyundai Tucson offer solid competition with fewer common issues. However, if you prioritize driving dynamics and a premium feel, the Mazda CX-50 remains a strong contender in the segment.