The Volkswagen Golf VII GTE (2017-2020) combines the classic reliability and quality of the Golf with the benefits of plug-in hybrid technology. As part of Volkswagen’s GTE lineup, the Golf VII GTE offers a blend of performance, efficiency, and practicality, making it an attractive option for buyers seeking a more eco-friendly alternative to traditional gasoline or diesel vehicles. However, despite its advanced technology and appealing features, like any modern vehicle, the Golf VII GTE has some common problems that owners need to be aware of. This detailed guide will explore the most frequent issues with the Golf VII GTE (2017-2020), what to look for when buying one, the costs of ownership, and some excellent alternative models.
Common Problems of the Volkswagen Golf VII GTE (2017-2020)
1. Battery and Charging System Issues
As a plug-in hybrid, the Golf VII GTE relies heavily on its battery for efficient operation. Although the battery life in hybrid vehicles generally outlasts the lifespan of the vehicle itself, there have been occasional reports of issues.
Battery Degradation: Some owners have reported that the GTE’s battery degrades faster than expected, resulting in a reduced electric-only range. This issue can occur due to a variety of reasons, including extreme temperatures, frequent fast-charging, or simple wear and tear as the car ages.
Charging Problems: Charging system issues can also arise, such as the inability to charge the battery properly. This may be caused by issues with the charging port, the onboard charging electronics, or even problems with the charging infrastructure, like faulty public charging stations.
What to Look For:
- Check the electric range: During a test drive, assess the electric-only range. If it seems significantly lower than the manufacturer’s specified range, it could indicate a problem with the battery.
- Monitor charging behavior: Ensure that the vehicle charges properly and that the charging port is in good condition. Check for any warning lights or error messages on the dashboard related to charging.
2. Hybrid System Performance and Reliability
The hybrid system in the Golf VII GTE is designed to seamlessly integrate the electric motor and the traditional gasoline engine. However, some owners have reported occasional problems with the hybrid system’s integration, affecting the car's performance and drivability.
System Malfunctions: In rare cases, the hybrid system can experience malfunctions that result in issues such as the car failing to switch between the electric motor and the petrol engine smoothly. This could manifest as an odd lag when accelerating or the vehicle not transitioning between power sources at the right times.
Engine Misfires or Rough Running: A few owners have reported the internal combustion engine running roughly, particularly when transitioning from electric power to petrol power. These issues could be related to the engine or hybrid system not functioning in harmony.
What to Look For:
- Smooth transition between electric and petrol power: During a test drive, make sure the car switches seamlessly between the electric motor and the petrol engine, especially when accelerating or decelerating.
- Check for warning lights: Keep an eye out for any hybrid system warning lights or messages indicating issues with the powertrain. These could signal hybrid system malfunctions.
3. Infotainment and Software Issues
Volkswagen’s infotainment system, known as "Discover Pro," has received praise for its user-friendly interface and responsive touchscreen. However, some users have encountered glitches or bugs that affect the overall functionality of the system.
Laggy or Unresponsive Touchscreen: Some owners have reported that the touchscreen can be slow to respond or freezes intermittently. This can be especially frustrating when trying to navigate or use other connected features.
Connectivity Issues: Connectivity with Apple CarPlay or Android Auto has also been problematic for some users. Issues such as disconnections or failure to sync with smartphones can occur, especially if the software isn't updated regularly.
What to Look For:
- Test the infotainment system: Make sure that the touchscreen is responsive and that all features, including navigation, media, and connectivity, work as expected. Pay attention to any lag, freezing, or connectivity dropouts during the test drive.
- Check for software updates: Ask the seller about the most recent software updates, and check for any known issues related to connectivity or the infotainment system.
4. Suspension and Handling Problems
The Golf VII GTE is praised for its sharp handling and comfortable ride, but a few owners have reported problems with the suspension system. These issues tend to be related to wear over time or problems with the electronic dampers that help adjust ride quality.
Suspension Wear: As with any car, especially those that have seen a lot of city driving or are used in areas with rough roads, suspension components such as bushings, shock absorbers, and control arms can wear out prematurely.
Electronic Dampers: Some owners have reported that the car’s adaptive suspension system, which adjusts the damping to improve comfort or handling, may malfunction, resulting in a less comfortable ride or a decrease in handling performance.
What to Look For:
- Listen for unusual noises: During a test drive, listen for any unusual clunking, knocking, or rattling noises when going over bumps or potholes. This could point to worn suspension components.
- Test the ride quality: Pay attention to the car’s ride quality and handling. Any noticeable roughness, especially on smooth roads, could suggest issues with the suspension or adaptive damping system.
5. Brake Problems
Some Golf VII GTE owners have reported issues with the braking system, particularly related to the regenerative braking system, which is a feature unique to hybrid and electric vehicles.
Regenerative Braking Issues: The regenerative braking system captures energy while slowing down the car, using the electric motor to decelerate. Some owners have reported that this system may not always function smoothly, causing a jarring or inconsistent braking experience.
Traditional Brake Wear: Despite regenerative braking, the Golf VII GTE still uses conventional brakes. Like any vehicle, these brake pads can wear out over time, especially if the car is driven aggressively or frequently in stop-and-go traffic.
What to Look For:
- Test the brakes: During the test drive, pay attention to how the brakes feel. The car should decelerate smoothly, without any jerking or unresponsive moments. If the car’s regenerative braking is inconsistent or jerky, it may require further inspection.
- Check for brake wear: If you're buying a used Golf VII GTE, ensure that the brake pads are in good condition. If they’re worn down, this can be a sign of hard driving or poor maintenance.
6. Electric Motor Problems
Although the electric motor in the Golf VII GTE is generally reliable, some owners have faced issues related to its operation, especially at higher mileage.
Electric Motor Overheating: In some rare cases, the electric motor may overheat due to prolonged usage, especially when driving in electric-only mode for extended periods. This can lead to a loss of power or warning lights being triggered on the dashboard.
Loss of Power: A malfunctioning electric motor can lead to a loss of power, affecting the car’s ability to function in electric-only mode or switch between electric and petrol power smoothly.
What to Look For:
- Test the electric mode: Ensure that the car works properly in electric-only mode. If you notice a loss of power or the car struggles to accelerate smoothly in this mode, it could indicate a problem with the electric motor.
- Watch for warning lights: Keep an eye on any dashboard warning lights related to the electric motor or powertrain. These could signal underlying issues.
What to Look for When Buying a Volkswagen Golf VII GTE (2017-2020)
If you’re considering purchasing a used Volkswagen Golf VII GTE, there are several important factors to keep in mind to ensure you avoid any hidden issues.
- Battery Health: As the battery is the core of the hybrid system, it’s essential to check its health. Request the car's battery report, if possible, or ask the seller to provide a battery inspection. Ensure the electric-only range is close to the manufacturer’s estimates.
- Hybrid System Service History: The hybrid powertrain requires specific maintenance to ensure it operates efficiently. Confirm that the vehicle has been serviced according to the manufacturer’s guidelines, especially for the hybrid system.
- Infotainment System Functionality: As software glitches can sometimes be an issue, thoroughly test the infotainment system. Ensure the system responds quickly, and check that Apple CarPlay or Android Auto work correctly.
- Suspension and Brake Inspection: Have the suspension and braking systems inspected for wear. Any signs of suspension issues or worn brake pads could signal an expensive repair down the line.
- Test Drive: Always take the car for a comprehensive test drive, making sure it operates smoothly in both electric and petrol modes. Pay attention to the handling, braking, and acceleration to ensure everything is functioning as expected.
How Expensive is It to Own a Volkswagen Golf VII GTE?
The Golf VII GTE is more expensive to buy than a conventional Golf, but it offers potential savings in fuel and tax advantages, particularly for eco-conscious drivers. Here’s a breakdown of ownership costs:
- Fuel Economy: The Golf VII GTE offers impressive fuel efficiency, with a combined range of about 30-40 miles on electric power alone and a total combined fuel economy of 150-200 mpg when considering both the petrol and electric power sources.
- Insurance: Insurance for the Golf VII GTE can be more expensive than for regular Golfs due to its hybrid nature. However, it typically falls in the mid-to-high range for insurance premiums.
- Servicing: Routine servicing costs for the Golf VII GTE are similar to those for regular Golfs. However, hybrid vehicles can incur additional costs related to battery maintenance, regenerative braking system checks, and software updates. Depending on the mileage and age of the vehicle, you may also face costs related to the battery’s condition or replacement.
- Repairs: Major repairs, especially those related to the battery or hybrid powertrain, can be expensive. Regular wear-and-tear repairs, such as suspension or brake replacements, are more affordable but still require attention to ensure long-term reliability.
Better Alternatives to the Volkswagen Golf VII GTE (2017-2020)
If the Golf VII GTE doesn’t quite fit your needs, here are some excellent alternatives to consider:
- Toyota Prius Plug-in Hybrid (2017-2020): Known for its exceptional reliability and efficiency, the Prius Plug-in Hybrid is a strong contender in the hybrid market, with fewer reported issues and a well-established hybrid system.
- BMW 330e (2017-2020): A more premium alternative, the BMW 330e combines luxury with hybrid performance. It offers a more refined driving experience but at a higher price point.
- Audi A3 e-tron (2017-2020): Another premium hybrid, the Audi A3 e-tron provides a sophisticated driving experience with similar technology to the Golf VII GTE but with added luxury features.
- Kia Niro Plug-in Hybrid (2017-2020): The Niro is a compact hybrid crossover with excellent fuel economy and more space. It's a great choice for those who want a hybrid but prefer the practicality of an SUV.
Conclusion
The Volkswagen Golf VII GTE (2017-2020) offers a unique combination of performance, fuel efficiency, and eco-friendly technology. However, as with any hybrid vehicle, it’s important to be aware of the common problems, including battery degradation, hybrid system malfunctions, and infotainment issues. While the car is generally reliable, potential buyers should be vigilant about the condition of the battery, hybrid system, and braking/suspension components.
If you're looking for alternatives, the Toyota Prius Plug-in Hybrid or Audi A3 e-tron provide similar features with fewer common issues, though at a slightly higher price point. Regardless of the model, it's crucial to perform a thorough inspection and test drive to ensure the vehicle is in good condition before committing to a purchase.