The Toyota Corolla Cross, launched in 2021, is a compact crossover SUV that combines the renowned reliability of the Toyota Corolla sedan with the versatility of an SUV. Positioned between the smaller Toyota C-HR and the larger Toyota RAV4, the Corolla Cross offers an appealing option for those looking for a practical, stylish, and fuel-efficient vehicle. While it boasts impressive features and reliability, the 2021 and newer models are not without their potential issues. This article will cover the common problems owners of the Toyota Corolla Cross (2021-present) may encounter, what to look for when buying one, the cost of ownership, and offer some better alternatives to consider.
Common Problems of the Toyota Corolla Cross (2021-Present)
1. Infotainment System Glitches
One of the most frequently mentioned issues with the Corolla Cross is related to its infotainment system. This is a common problem in many modern vehicles that rely heavily on technology, but it has affected some Corolla Cross owners more than others.
Symptoms of Infotainment Issues:
- Touchscreen lag or freezing: The screen may sometimes become unresponsive, laggy, or even freeze entirely. This can make basic functions, such as adjusting the radio, navigation, or climate controls, frustrating and time-consuming.
- Bluetooth connectivity issues: Some users report problems with Bluetooth pairing, particularly with smartphones. Calls might drop or audio may fail to connect, impacting the overall driving experience.
- Apple CarPlay and Android Auto compatibility: In some cases, the connectivity between Apple CarPlay and Android Auto may be inconsistent. This can make it difficult to sync devices or use smartphone apps smoothly through the vehicle’s system.
What to Look For:
- Test the infotainment system: During your test drive, thoroughly check the infotainment system. Ensure the screen responds quickly to touch, and check that it connects easily to your phone via Bluetooth, Apple CarPlay, or Android Auto. Make sure that all functions (radio, navigation, phone calls, and apps) work seamlessly.
- Check for software updates: Infotainment issues can sometimes be fixed through software updates, so ensure that the vehicle’s system is up to date.
2. Transmission Shuddering or Jerky Shifts
The Toyota Corolla Cross comes equipped with a Continuously Variable Transmission (CVT) in most models, which is designed to improve fuel efficiency and provide a smooth driving experience. However, some owners have reported issues with the CVT, particularly in low-speed situations.
Symptoms of Transmission Issues:
- Shuddering or jerking: Some drivers have noticed a shuddering or jerking sensation when accelerating from a stop or during light throttle application. This is often more pronounced in the early months of ownership and may lessen as the vehicle breaks in.
- Delayed acceleration: Another issue some owners report is a delay in acceleration when pressing the accelerator pedal, which can be especially noticeable in stop-and-go traffic.
What to Look For:
- Test drive the vehicle in various conditions: Pay close attention to how the car accelerates, particularly from a stop. Any hesitation or jerking when you press the gas pedal could be a sign of transmission issues. If the vehicle struggles to smoothly accelerate or feels “off” at lower speeds, it’s worth having the transmission checked by a mechanic.
3. Braking System Concerns
Some Toyota Corolla Cross owners have experienced issues with the braking system, particularly with the car’s automatic emergency braking system, which is part of Toyota’s suite of safety features (Toyota Safety Sense 2.0).
Symptoms of Braking Issues:
- False activation of the automatic emergency braking: The system may engage the brakes unnecessarily, such as when approaching a harmless object or during routine braking in traffic. This can cause an abrupt stop and create a sense of unease or even danger in some situations.
- Squeaky or noisy brakes: Though it’s relatively common for brakes to produce some noise after a while, some owners have reported persistent squeaking or grinding noises that suggest wear or malfunction.
What to Look For:
- Test the automatic emergency braking: When test-driving, gently approach a stationary vehicle or an object to see if the automatic braking system engages without reason. Ensure that the brakes feel responsive and smooth under normal driving conditions.
- Listen for brake noises: Pay attention to any unusual noises when applying the brakes. Squeaks or grinding noises could indicate that the brake pads need replacing or that there is an issue with the braking system.
4. Suspension and Handling Issues
While the Toyota Corolla Cross is known for its comfortable ride, a few owners have reported issues with the suspension system. These issues may be more prevalent in vehicles that have been used in rough driving conditions or have higher mileage.
Symptoms of Suspension Issues:
- Bumpy or rough ride: The Corolla Cross generally provides a smooth ride, but some owners have noticed a bouncy or harsh ride, particularly when driving over bumps or potholes. This could be due to worn-out shocks, struts, or other suspension components.
- Steering alignment issues: A misaligned steering system can cause the car to pull to one side or require constant adjustments to keep the vehicle straight on the road.
What to Look For:
- Check ride comfort: During your test drive, make sure the car rides comfortably on uneven roads or over bumps. If the ride feels excessively harsh or bouncy, it could signal issues with the suspension system.
- Pay attention to steering response: Check that the steering wheel doesn’t pull to one side or feel loose. Any signs of steering misalignment should be checked by a mechanic.
5. Fuel Efficiency and Consumption Variations
While the Toyota Corolla Cross is marketed as a fuel-efficient vehicle, some owners have reported fuel consumption that exceeds the manufacturer’s estimates. This may not be a widespread issue, but it can be frustrating if you were expecting the advertised efficiency.
Symptoms of Poor Fuel Economy:
- Higher-than-expected consumption: The Corolla Cross typically delivers around 30-32 mpg in city driving and 38-40 mpg on highways, but some drivers have experienced lower figures, particularly in the first few months of ownership.
- Fuel leaks: Though rare, some owners have reported minor fuel leaks or issues with the fuel system, which can lead to poor efficiency and potential safety concerns.
What to Look For:
- Track fuel consumption: After purchasing, carefully monitor your fuel consumption to see if it matches the expected values. If your Corolla Cross is consuming more fuel than advertised, you may want to have the engine and fuel system checked for issues.
- Look for leaks: Check the area around the fuel tank and under the car for any signs of fuel leaks, especially if you notice an odd smell or see puddles of liquid.
6. Paint and Body Corrosion
While Toyota vehicles are generally known for their durability, some owners of the Corolla Cross have reported minor issues with paint quality and the onset of rust, especially in certain climate conditions.
Symptoms of Paint Issues:
- Chipping or peeling paint: Some owners have reported that the paint on the Corolla Cross can chip easily, particularly around the wheel arches or lower parts of the body.
- Rust formation: Rust can develop in areas with high exposure to moisture or road salt, such as the undercarriage and around the door sills.
What to Look For:
- Inspect the body: During the test drive, carefully inspect the paintwork for any signs of chips, peeling, or bubbling. Look for any discoloration or rust around the wheel arches, doors, and other vulnerable areas.
- Check the undercarriage: If possible, inspect the underside of the vehicle for early signs of rust, which can worsen over time if not treated.
What to Look for When Buying a Toyota Corolla Cross (2021-Present)
When considering buying a used Toyota Corolla Cross, there are several factors you should pay attention to:
- Check Service Records: Ensure the vehicle has been properly maintained with regular oil changes, tire rotations, and other essential services. This is particularly important if the car has higher mileage.
- Test the Features: Thoroughly check all technology and features, especially the infotainment system, automatic emergency braking, and other safety features. Ensure that the system is up to date and that there are no software-related issues.
- Inspect for Exterior Damage: Inspect the bodywork and paint for any signs of damage, rust, or chips, especially if the car has been used in harsh weather conditions.
- Test Drive: Pay attention to how the car drives. Make sure the transmission, brakes, steering, and suspension feel smooth and responsive. Listen for any unusual sounds that could indicate underlying issues.
How Expensive is It to Own a Toyota Corolla Cross?
The Toyota Corolla Cross is generally affordable to maintain, with relatively low running costs, especially when compared to larger SUVs. However, some issues like transmission repairs or suspension work could add up if not addressed early.
- Fuel Economy: Expect between 30-32 mpg in the city and 38-40 mpg on highways for most models.
- Insurance: The Corolla Cross is typically affordable to insure, especially if you have a clean driving record. Insurance premiums may vary depending on your location, driving history, and the trim level you choose.
- Maintenance Costs: Routine maintenance, including oil changes, brake pads, and tire rotations, is affordable, but larger repairs like transmission or suspension work can be more costly. Warranty coverage may help offset some of these costs in the early years of ownership.
Better Alternatives to the Toyota Corolla Cross (2021-Present)
While the Corolla Cross is a strong option in the compact SUV segment, there are a few other vehicles you might want to consider:
- Honda HR-V (2021-Present): The HR-V offers a similar balance of affordability and practicality, with a smooth driving experience and excellent interior space.
- Mazda CX-30 (2021-Present): Known for its sharp handling, premium interior, and strong engine options, the CX-30 is a fun-to-drive alternative that still offers great efficiency.
- Hyundai Kona (2021-Present): The Kona delivers a stylish design, excellent safety features, and an engaging driving experience, with a competitive price.
- Kia Seltos (2021-Present): A solid contender in the compact SUV segment, the Kia Seltos offers a roomy interior, modern tech, and great value for money.
- Nissan Rogue Sport (2021-Present): For those seeking a slightly larger interior with impressive tech and a smooth ride, the Nissan Rogue Sport is a reliable choice.
Conclusion
The Toyota Corolla Cross (2021-present) is an attractive option for buyers looking for a compact, reliable, and fuel-efficient SUV. While it boasts the reliability Toyota is known for, it’s not without its issues, including infotainment glitches, transmission concerns, and occasional suspension problems. Before purchasing, it’s essential to check for these potential issues and ensure that the vehicle has been well-maintained.
With reasonable maintenance costs and solid fuel efficiency, the Corolla Cross is a cost-effective choice. However, if you are open to alternatives, models like the Honda HR-V, Mazda CX-30, and Hyundai Kona offer similar benefits, often with different driving dynamics or features.