The Subaru Solterra is the automaker’s first fully electric vehicle (EV), marking a significant departure from their traditional lineup of all-wheel-drive internal combustion vehicles. Released in 2021, the Solterra aims to provide Subaru fans with an eco-friendly option that still delivers the brand’s characteristic ruggedness, with features such as all-wheel drive (AWD) and off-road capabilities. While Subaru has a strong reputation for producing durable and reliable cars, as with any new model, the Solterra has its own set of issues and challenges that prospective buyers should be aware of. In this article, we’ll dive into the common problems of the 2021-Present Subaru Solterra, explore what to look for when purchasing one, provide insights on ownership costs, and suggest some potential alternatives if you’re considering other electric vehicles.
Common Problems of the Subaru Solterra (2021-Present)
While the Subaru Solterra is a relatively new addition to the electric vehicle market, some early adopters have reported a few issues. It’s important to note that because the vehicle is still relatively young, many of these problems may be isolated cases or issues that will be addressed in future updates. Nonetheless, it’s crucial to understand what to look out for when considering this car for purchase.
1. Battery Performance and Range Issues
As with any electric vehicle, the most important aspect to consider is the battery performance and the overall driving range of the vehicle. The Solterra is equipped with a 71.4 kWh lithium-ion battery, which gives it an estimated range of about 220-250 miles on a full charge, depending on the trim and driving conditions. However, some owners have reported that the real-world range tends to be lower than the official estimates, especially in colder climates or when using the car’s all-wheel drive (AWD) system.
Potential Issues:
- Reduced range in extreme temperatures: As with many EVs, the performance of the battery can degrade in extreme heat or cold, especially when driving in mountainous or off-road conditions where the AWD system is engaged.
- Charging inconsistencies: Some drivers have mentioned that the car’s charging rate can fluctuate, especially when using non-standard chargers, resulting in longer charging times than expected.
What to Look For:
- Check range performance: During test drives, monitor the vehicle's battery level and range closely. If you're located in a cold or hot climate, ask the dealership or previous owner about their real-world range experience.
- Charging setup: Inquire about the charging equipment used, especially if the car is primarily charged with public chargers. Ask if there have been any issues with charging times or charging stations that might indicate a problem with the charging system.
2. Infotainment and Software Glitches
The Subaru Solterra features a 12.3-inch touchscreen infotainment system with Apple CarPlay, Android Auto, and an available navigation system. Despite the advanced technology, some owners have reported infotainment glitches, including lagging touchscreens, unresponsiveness, or occasional reboots of the system.
Potential Issues:
- Screen freezing or rebooting: Some owners have noticed that the screen may freeze or reboot unexpectedly, which can disrupt navigation and entertainment features. This can be particularly annoying during long drives or trips when GPS is crucial.
- Connectivity issues: A few drivers have mentioned issues with pairing their smartphones via Bluetooth or CarPlay, sometimes leading to dropped connections or connectivity failures.
What to Look For:
- Test the touchscreen: During the test drive, take time to interact with the infotainment system. Make sure it responds promptly to touch inputs and that all features such as navigation, music, and connectivity options work without issue.
- Evaluate smartphone connectivity: Pair your smartphone with the system to check if it consistently maintains a stable connection, without drops or lag.
3. Over-the-Air (OTA) Updates and Software Compatibility
The Subaru Solterra comes with over-the-air (OTA) software updates, allowing the car to receive improvements and fixes without needing to visit the dealership. However, some users have reported issues related to the car’s ability to correctly download and apply these updates.
Potential Issues:
- Update failures: In some cases, Solterra owners have experienced OTA update failures, where the car's system fails to download or install software updates, leading to an incomplete update process.
- Software bugs: After receiving an update, there have been reports of new software bugs or issues, such as the dashboard display not working as intended, malfunctioning driver-assistance features, or reduced system performance after an update.
What to Look For:
- Check for software updates: If you are purchasing a used Solterra, ensure that the car has received the latest software updates. Ask the dealer about the update history and check the functionality of the systems after updates.
- Look for signs of glitches: Pay attention to any unusual behaviors in the car’s software or functions that could point to an issue with updates or ongoing compatibility problems.
4. Suspension and Handling Concerns
As an all-wheel-drive electric SUV, the Subaru Solterra is expected to handle a variety of terrains and driving conditions. While the Solterra’s handling and ride comfort are generally well-regarded, some early reports from owners have pointed to issues with the suspension and ride quality, especially over rough or uneven surfaces.
Potential Issues:
- Uneven ride quality: Some owners have mentioned that the ride can be a bit rough, especially on bumpy roads. This might be due to the Solterra’s weight, as it is a heavier vehicle due to its battery pack, and its suspension might not always absorb impacts as effectively as some of its competitors.
- Noisy suspension: A few drivers have reported clunking or knocking noises from the suspension, particularly when driving over potholes or uneven roads, which might indicate worn suspension components or a need for better shock absorption.
What to Look For:
- Test the ride comfort: During your test drive, take the vehicle over different types of roads, including rough or uneven surfaces. Pay attention to how the car absorbs bumps and whether there are any noticeable noises from the suspension.
- Listen for suspension noises: If you hear any unusual sounds, such as clunks or squeaks, it might indicate suspension wear or poor handling, so ensure it’s checked before purchasing.
5. Heating and Cooling System Issues
Some Subaru Solterra owners have reported issues with the HVAC system, particularly when it comes to regulating the car’s temperature in cold or hot weather.
Potential Issues:
- Weak heating or cooling: The Solterra’s electric heating system, designed to use less energy than traditional gasoline-powered vehicles, might struggle to provide consistent warmth in very cold weather or cooling in extremely hot conditions.
- Defrosting problems: In colder climates, the vehicle’s defrosting capabilities may not work as efficiently as expected, leading to fogged-up windows and poor visibility.
What to Look For:
- Test the heating and cooling: During your test drive, try adjusting the temperature to ensure the system responds quickly and effectively. Take note of whether the air conditioning cools quickly and the heater warms up efficiently, especially on very cold or hot days.
- Check defrosting function: If you’re in a colder area, test the defrosting function to ensure the windows clear quickly and effectively.
What to Look for When Buying a Subaru Solterra (2021-Present)
When purchasing a used Subaru Solterra, here are the key areas to focus on:
- Check Battery Health: Since the Solterra is an electric vehicle, the health of the battery is crucial. Make sure to ask for a report on the battery’s charge retention and check whether the battery has been well-maintained.
- Look for Infotainment Issues: Ensure the infotainment system is fully functional, including Bluetooth pairing, touchscreen responsiveness, and overall system stability.
- Test Handling and Ride Comfort: Pay close attention to the suspension’s condition, especially if the vehicle has higher mileage or signs of wear.
- Inspect for Software Updates: Check if the car has received the latest software updates, and inquire about any history of failed or problematic OTA updates.
How Expensive is It to Own a Subaru Solterra (2021-Present)?
Owning a Subaru Solterra will generally be more affordable than traditional gas-powered vehicles in many respects, but it does come with a few unique expenses:
- Fuel Costs: Instead of gasoline, the Solterra will require electricity, which is significantly cheaper on a per-mile basis. You can expect an average energy consumption of 4.0 miles per kWh, which means lower operating costs compared to traditional cars.
- Charging Costs: Charging at home with a Level 2 charger can cost anywhere from $10 to $20 for a full charge, depending on your local electricity rates. Public fast chargers might have different pricing, with some charging around $0.30 to $0.40 per kWh.
- Maintenance Costs: Electric vehicles like the Solterra require less maintenance than internal combustion vehicles. There are no oil changes, fewer moving parts in the drivetrain, and reduced brake wear due to regenerative braking. However, battery replacement can be a significant cost if it’s ever needed after the warranty expires (usually 8 years or 100,000 miles).
- Insurance: As an electric vehicle, the Solterra may have slightly higher insurance premiums compared to traditional gas-powered cars, but it will still be cheaper to insure than luxury electric models.
Better Alternatives to the Subaru Solterra (2021-Present)
If you're considering alternatives to the Subaru Solterra, here are some electric SUVs that may be worth exploring:
- Toyota bZ4X: The Solterra and the bZ4X share the same platform, but the bZ4X offers slightly better range and a more refined interior.
- Ford Mustang Mach-E: A fun-to-drive electric SUV with excellent range and performance, though it may come at a higher price point.
- Volkswagen ID.4: Known for its spacious interior and solid range, the ID.4 is a great option for those looking for an electric SUV with a smooth ride.
- Kia EV6: A sleek and sporty electric SUV with fast charging capabilities and a range that competes with the best in the segment.
- Tesla Model Y: A premium electric SUV with cutting-edge technology, superior performance, and long-range capabilities.
Conclusion
The Subaru Solterra (2021-Present) offers a compelling mix of ruggedness, versatility, and eco-friendliness for those seeking an electric vehicle with Subaru’s AWD capabilities. However, some early issues such as battery performance concerns, infotainment glitches, and software update problems have been noted by owners. While the Solterra’s overall build quality and features are impressive, it’s important to carefully inspect the car for these issues before purchasing.
If you're open to exploring other options, models like the Toyota bZ4X or Ford Mustang Mach-E may offer slightly more refined experiences in terms of performance and range, while still retaining the appeal of an electric SUV. Regardless of which vehicle you choose, the Solterra remains a solid option for those looking to make the leap to an electric SUV with a brand they trust.