Since its release, the Mazda CX-3 has been a popular choice in the subcompact SUV segment, offering drivers a sporty, stylish design, excellent handling, and Mazda’s reputation for reliability. Despite its many strengths, the CX-3—like any vehicle—has its set of common issues that potential owners should be aware of to ensure a satisfying ownership experience. In this article, we’ll delve into the most frequent problems with the Mazda CX-3, along with insights into what to look for when buying a used model and a breakdown of ownership costs.
Common Problems with the 2018-Present Mazda CX-3
1. Infotainment System Glitches
One of the most common complaints among Mazda CX-3 owners is related to the infotainment system. Owners report issues with the touchscreen freezing, lagging, or unexpectedly restarting. Connectivity problems with Apple CarPlay and Android Auto are also frequently mentioned, which can lead to frustration for drivers relying on these features for navigation and hands-free phone calls. Mazda has released software updates aimed at addressing some of these problems, but not all CX-3s may have received them.
Signs and Prevention: When test-driving, thoroughly test the infotainment system, including Bluetooth, Apple CarPlay, and Android Auto functions. Ensure that the screen is responsive and check for any abnormal delays or restarts. If you encounter issues, verify if there are available software updates and have them installed, as they may improve performance.
2. Excessive Tire and Road Noise
Due to its sporty, lightweight design and lower center of gravity, the CX-3 is more susceptible to tire and road noise, especially at highway speeds or on rough surfaces. While this isn’t a “fault” in the strictest sense, the level of noise can be an annoyance for some drivers, particularly on long journeys. The noise level is often attributed to the vehicle’s tire choice and limited sound insulation in the cabin.
Signs and Prevention: During a test drive, take the CX-3 on various types of roads, paying attention to the amount of noise in the cabin. If you find the noise excessive, consider switching to quieter, high-quality tires, which may help reduce the impact. Alternatively, some owners have added aftermarket sound insulation to mitigate the issue.
3. Transmission Hesitation and Rough Shifting
The 6-speed automatic transmission in the Mazda CX-3 is generally smooth, but some owners report occasional rough or delayed shifting. This issue can manifest as hesitation during acceleration or jerking when shifting gears, particularly at lower speeds or in stop-and-go traffic. While these symptoms are not always a sign of a major fault, they can be indicative of transmission calibration issues or early wear in high-mileage models.
Signs and Prevention: On a test drive, pay close attention to how the vehicle shifts gears in various driving conditions. Any hesitation, clunking, or harsh shifts should be noted, and if possible, have the transmission fluid inspected. Regular transmission maintenance, including fluid changes, can help prolong transmission life and maintain smooth shifting.
4. Rear Suspension Wear and Noise
The CX-3’s suspension is generally reliable, but there have been reports of wear and noise from the rear suspension, particularly with models subjected to heavy loads or rough roads. Worn suspension components can lead to clunking noises, rough handling, and uneven tire wear. If not addressed, these issues can affect ride quality and safety.
Signs and Prevention: When test-driving, take note of any clunking or rattling sounds from the rear, especially when driving over bumps or uneven surfaces. Inspect the rear tires for signs of uneven wear, as this could indicate suspension alignment issues. Regular suspension inspections are advised, especially if you frequently drive on rough roads.
5. Battery Drain and Electrical Issues
Some CX-3 owners have reported issues with premature battery drain, which can be particularly frustrating and inconvenient. The cause is often traced to various electrical components, such as the infotainment system or interior lighting, not shutting off properly when the vehicle is turned off. In some cases, this can lead to a dead battery if the vehicle is left parked for an extended period without driving.
Signs and Prevention: Monitor the vehicle’s electrical systems, ensuring that all lights and infotainment functions power off when the car is turned off. If you’re purchasing a used model, check the condition of the battery, as it may need replacing sooner than expected if it’s been drained repeatedly. Some owners have found it helpful to carry a portable battery jumper as a precaution.
6. Paint Quality and Chipping Issues
Several owners have noted that the paint on the Mazda CX-3, especially on the hood and front bumper, is prone to chipping and scratching more easily than expected. This can be particularly noticeable in regions with harsher weather conditions or where gravel and road salt are common. Paint issues may not impact performance but can detract from the vehicle’s appearance and affect resale value over time.
Signs and Prevention: Inspect the vehicle’s paintwork, especially on the front bumper, hood, and side mirrors, for any signs of chipping, fading, or scratches. Using paint protection film (PPF) or applying a ceramic coating can help reduce future paint damage and maintain the car’s appearance.
Buying Tips: What to Look for in a 2018-Present Mazda CX-3
Check the Infotainment System: As the CX-3’s infotainment system has been known to freeze or lag, spend extra time testing it out. Ensure that all features, especially Bluetooth, navigation, and smartphone connectivity, are working smoothly.
Inspect the Suspension and Tires: Check for signs of excessive rear suspension wear, like clunking noises or uneven tire wear. If possible, take the vehicle over a bumpy road to check for any abnormal sounds from the suspension.
Battery Health: Ask about the car’s battery and any electrical issues the previous owner may have encountered. Battery drain problems can lead to early battery replacements, so ensuring the electrical system is working correctly is crucial.
Paint Condition: Look for chips, scratches, or other imperfections in the paint, particularly on the front bumper and hood. Minor chips are expected, but extensive chipping may signal ongoing paint durability concerns.
Cost of Ownership: Is the 2018-Present Mazda CX-3 Expensive to Own?
Fuel Efficiency
One of the CX-3’s standout features is its impressive fuel efficiency. With a combined fuel economy rating of around 29-31 MPG (depending on the drivetrain), the CX-3 is one of the more economical vehicles in its segment. Fuel costs should be manageable, making it a practical choice for both city and highway driving.
Maintenance and Repair Costs
Routine maintenance on the CX-3, such as oil changes, tire rotations, and brake servicing, is relatively affordable. However, certain issues, like transmission repairs, infotainment fixes, or rear suspension work, could become costly if they arise outside the warranty period. Mazda’s overall reputation for reliability works in the CX-3’s favor, but setting aside funds for potential infotainment or suspension repairs may be wise.
Insurance and Depreciation
Insurance premiums for the Mazda CX-3 are generally reasonable, reflecting its good safety ratings and relatively low risk of theft. Depreciation for the CX-3 has been typical for the subcompact SUV category. High-spec models with added features like leather seats, sunroofs, and advanced safety features tend to hold their value slightly better than base models.
Potential Extra Costs
While the CX-3 is economical overall, some owners choose to invest in soundproofing solutions or premium tires to minimize road noise. Additionally, if the paint shows excessive chipping, professional touch-ups or protective coatings can help maintain the car’s appearance.
Conclusion
The 2018-Present Mazda CX-3 is an appealing choice for those seeking a stylish, efficient, and sporty subcompact SUV. However, prospective buyers should be aware of common issues, from infotainment system glitches and battery drain to rear suspension wear and excessive road noise. By keeping these potential problems in mind and taking preventative maintenance steps, Mazda CX-3 owners can enjoy a rewarding and reliable driving experience.