The Ford Transit and Tourneo Connect 7-seaters, launched in 2018, have become popular options for families and businesses needing a versatile, spacious vehicle. These models blend practicality with a car-like driving experience, offering ample space for passengers and cargo, along with the flexibility to handle a wide range of tasks. Available with a range of diesel and petrol engines, these 7-seater models are often praised for their durability, practicality, and affordability.
However, as with any vehicle, the Ford Transit and Tourneo Connect are not immune to problems. In this article, we’ll examine the most common issues reported by owners of the 2018-present models, offer advice on what to look for when buying a used version, and discuss ownership costs.
Introduction: A Practical Workhorse with a Few Flaws
The Ford Transit Connect and its more passenger-focused sibling, the Tourneo Connect, have carved out a niche in the light commercial vehicle and MPV market. Whether used as a family car, shuttle vehicle, or business transporter, these models provide a lot of space, reasonable fuel efficiency, and Ford’s trademark driving dynamics in a compact, maneuverable package.
Despite its many strengths, the Transit/Tourneo Connect has its share of common issues that prospective owners should be aware of. As we explore these common problems, you'll also gain insights into maintaining and owning one of these practical seven-seaters.
Common Problems with the Ford Transit/Tourneo Connect (2018-Present)
1. Transmission Problems (Automatic Models)
One of the most commonly reported issues with the Ford Transit and Tourneo Connect involves the automatic transmission, particularly in models equipped with the 8-speed automatic gearbox. Some owners have reported issues such as:
- Hard or jerky shifting, especially when transitioning between gears.
- Transmission slipping, where the vehicle hesitates or fails to engage properly when accelerating.
- Delayed engagement when shifting from park to drive or reverse.
These problems are often linked to the transmission control module (TCM), which can require software updates or, in worse cases, a full replacement of the unit. Regular transmission fluid maintenance and software updates are essential to avoiding more significant problems.
2. Turbocharger Issues (Diesel Models)
For models equipped with Ford’s EcoBlue diesel engines, some owners have reported problems with the turbocharger. Turbocharger failure can lead to a range of symptoms, including:
- Loss of power, particularly at higher speeds or when accelerating.
- Black smoke from the exhaust, which may indicate a problem with the turbo or related components like the EGR valve.
- Whistling or whining noise when the turbo is engaged.
Turbocharger failure can be an expensive repair, so it's essential to catch signs of trouble early. Regular oil changes and ensuring the engine is properly maintained can help prolong the life of the turbocharger.
3. DPF (Diesel Particulate Filter) Blockage
Diesel-powered Transit and Tourneo Connect models are equipped with a Diesel Particulate Filter (DPF) to reduce emissions. However, DPF blockages are a common problem, particularly for drivers who do a lot of short trips or city driving. Symptoms of a blocked DPF include:
- Warning lights on the dashboard, typically indicating a DPF regeneration issue.
- Reduced engine power or the engine going into "limp mode."
- Increased fuel consumption, as the engine works harder to compensate for the blockage.
To avoid DPF problems, it’s important to regularly drive the vehicle at higher speeds (e.g., on highways) to allow for proper DPF regeneration. In severe cases, a blocked DPF may need to be cleaned or replaced, which can be costly.
4. Electrical Issues
Electrical problems have been reported in both the Transit and Tourneo Connect models. These can affect various systems, from the infotainment to the exterior lighting. Common issues include:
- Infotainment system glitches, where the touchscreen freezes or the system fails to connect to devices via Bluetooth.
- Malfunctioning exterior lights, such as headlights or taillights failing intermittently due to wiring issues.
- Battery drainage, often caused by faulty electrical components that remain active when the vehicle is off.
In most cases, these issues can be resolved by updating the vehicle’s software or replacing faulty components. However, diagnosing electrical problems can be tricky, so it’s best to address these issues promptly before they worsen.
5. AdBlue System Failures (Diesel Models)
Diesel variants of the Transit and Tourneo Connect use an AdBlue system to reduce emissions, but some owners have reported AdBlue-related failures. Symptoms of this issue include:
- AdBlue warning lights on the dashboard, indicating low levels or a fault in the system.
- Engine starting issues, particularly if the AdBlue system has run dry.
- Reduced power output, as the vehicle enters a restricted mode to lower emissions.
AdBlue system repairs can be expensive, but regular monitoring of AdBlue levels and ensuring the system is functioning properly can help avoid major issues.
6. Suspension Wear and Tear
The suspension system on the Transit and Tourneo Connect is generally robust, but some owners have noted premature wear of components such as shock absorbers, bushings, and ball joints. Symptoms of suspension issues include:
- Knocking or clunking noises when driving over uneven surfaces or bumps.
- Excessive body roll or poor handling, particularly during cornering.
- Uneven tire wear, often a sign that the suspension is out of alignment.
Given that these vehicles are often used to carry heavy loads or multiple passengers, suspension components may wear out faster than in a typical passenger car. Regular inspections can help detect early signs of wear before they lead to more significant problems.
7. Interior Trim and Build Quality Issues
While the Ford Transit and Tourneo Connect are generally well-built, some owners have reported problems with interior trim and build quality. These issues can manifest as:
- Rattling or squeaking noises from the dashboard or door panels, especially on rough roads.
- Loose or misaligned interior components, such as door handles or trim pieces.
- Wear and tear on upholstery, particularly in the rear seats where passengers or cargo are frequently loaded.
Although these issues don’t affect the vehicle’s performance, they can be annoying and may require adjustments or repairs to interior fittings.
What to Look for When Buying a Ford Transit/Tourneo Connect (2018-Present)
If you’re considering purchasing a used Ford Transit or Tourneo Connect 7-seater, it’s important to conduct a thorough inspection to avoid any unpleasant surprises. Here are some key areas to focus on:
- Service History: Ensure the vehicle has a complete service history, particularly if it’s a diesel model, to verify that oil changes, DPF regeneration, and AdBlue system maintenance have been performed regularly.
- Transmission Performance: For automatic models, pay close attention to how smoothly the transmission shifts. Any signs of slipping, hard shifting, or delayed engagement should be taken seriously.
- Turbocharger Health: If you’re test driving a diesel model, make sure the turbocharger engages smoothly. Watch for black smoke from the exhaust or a noticeable loss of power, which could indicate turbo issues.
- Suspension Condition: Listen for any clunking or rattling noises from the suspension and check the tires for uneven wear. These could be signs of worn suspension components.
- Electrical Systems: Test the infotainment system, power windows, and exterior lights to ensure all electrical components are functioning correctly.
How Expensive is It to Own a Ford Transit/Tourneo Connect (2018-Present)?
Owning a Ford Transit or Tourneo Connect 7-seater can be relatively affordable, especially compared to larger vans or more premium MPVs. However, there are several factors to consider in terms of running costs:
- Fuel Economy: Diesel models offer better fuel economy than petrol variants, particularly on long journeys. However, frequent city driving may lead to DPF and AdBlue system issues, increasing running costs.
- Insurance: Insurance premiums for the Transit and Tourneo Connect are typically moderate, though they can be higher for certain commercial use cases or for models with more powerful engines.
- Maintenance and Repairs: Routine maintenance such as oil changes, brake replacements, and tire rotations is relatively affordable, but more significant repairs, such as turbocharger or transmission work, can be costly.
- Depreciation: These vehicles tend to hold their value reasonably well, especially if they’ve been maintained properly. However, high-mileage examples used for commercial purposes may experience faster depreciation.
Conclusion
The Ford Transit and Tourneo Connect 7-seaters from 2018 onward offer a practical and versatile solution for families and businesses alike. However, they are not without their common problems, particularly concerning the transmission, turbocharger, DPF, and suspension components.
If you’re in the market for a used model, be sure to thoroughly inspect the vehicle for signs of wear, especially in the transmission and suspension systems, and ensure that the previous owner has kept up with essential maintenance, particularly for diesel models. With the right care, the Transit or Tourneo Connect can provide years of reliable service without breaking the bank.